Setting up a Global Capability Center (GCC) or a Global Center of Excellence (CoE) can be a game-changer for organizations looking to leverage global talent, achieve cost efficiencies, and enhance operational capabilities. However, the process is complex and fraught with potential pitfalls. Here are the top mistakes to avoid when setting up a COE:
India today is home to many large Global Centers of Excellence (CoEs) or Global Capability Centers (GCCs), many of them with 1000+ employees. The earliest CoEs were set up almost 25-30 years ago, when they were simply offshore centers with a few employees performing a defined task. Over time they have become strategic centers with thousands of employees, playing a vital role in not only basic “run the...
Over the last decade, numerous large firms have tapped into the global knowledge pool by setting up Global Centers of Excellence (CoE) in talent-rich locations. More than 200 of the Fortune 500 companies have established CoE's in India alone. This trend is now being followed by mid-size firms and even smaller companies. The key question for these businesses is whether to set up their own CoE or leverage...
Insourcing and outsourcing to global locations are two strategies that organizations use to manage their operations, talent and expenses. Outsourcing to consulting firms or global service providers is the more mature and dominant strategy having evolved over many years. On the other hand, insourcing via setting up in-house capability centers in global locations is relatively nascent. However rapid advances in technology and global communications, coupled with a more...
In today’s competitive job market, accessing passive candidates can be a game-changer for companies looking to build high-performing teams. Leveraging Artificial Intelligence (AI) and Machine Learning (ML) technologies can significantly enhance recruitment processes, making them more efficient and effective.
Global Capability Centers (GCCs) in India have evolved significantly over the past few decades. Originally established to leverage cost advantages, they are now vital strategic hubs driving innovation, talent development, and global business operations. A critical factor in this transformation is the cultivation of a strong organizational culture. A robust culture not only attracts and retains top talent but also fosters innovation, collaboration, and alignment with global business...